Contact

Do you have a question? 

You can expect a quick response, usually instant and always within one business day!

The best way to reach us is through the contact form below or email, as it helps us review your enquiry properly and respond with the right information.

  • If you selected a tracked shipping service, you can find your tracking number in your shipping confirmation email. We typically ship orders within one business day, so please check your inbox and spam/junk folders around that date.

    If you selected Priority Mail, this is an untracked mail service. For Priority Mail delivery timeframes and other information, please visit this page.

  • Please visit our product guides for help with setup, use or charging. Our guides answer most questions instantly and include detailed instructions for:

    • Setup
    • Charging
    • Correct use
    • Troubleshooting

    If you need further assistance, please contact us and we are happy to assist.

Send us a message

For returns and exchanges, please check this page.

SecurityBase
17 Penny Place
5000, Adelaide, SA


ABN: 732 2001 3152