Shipping Information - Review Request

Where's My Order?

If you've received a review request but your order hasn't arrived yet, please be assured that your parcel is very likely on its way and will reach you soon.

All orders generally arrive within six business days. If your order was dispatched on a Friday, the delivery timeframe may naturally extend to account for the two intervening weekends. Rest assured, your order is almost certainly still in transit and should be delivered within the next few business days!

If you selected 'Australia Post with Tracking' or 'Australia Post Express' shipping options, you can find your tracking information on this page.

For orders sent with Australia Post Priority Mail, please note that tracking is not available with this service. While it's typically a fast and reliable way to deliver your items quickly, it does not provide real-time updates.

More Information

Australia Post is usually very dependable, but its delivery network can sometimes experience disruptions. We recommend checking their delivery disruptions page for the latest updates. For more detailed assistance, you can also consider contacting your local Post Office directly.

If your order hasn't arrived within a few more days, or if you have any other questions, please don't hesitate to contact us. We'll be happy to help you find a solution!