Product support & manuals

Thank you for choosing SecurityBase!

We’re always happy to help if you have any questions about your order or product.

For quick help with setup, charging, pairing, or troubleshooting, we’ve included our product guides and manuals below. These guides cover the most common questions and are usually the fastest way to get your product working correctly.

Manuals

Need more help?

If you have read the relevant guide and still need assistance, or your product is not listed, please reach out via our contact page.

Please include your order number, the product you are using, and a short description of the issue. For tracker products, it also helps to include your phone model and whether you are using Apple Find My or Google Find Hub.